How AIHeroEX Social handles personal information

1. Information you provide

• Account details such as name, username, email, password hash and language.
• Professional profile information such as skills, education, employment, projects, certifications, languages, location preferences and work authorization.
• Content including posts, comments, messages, files, images and opportunity listings.
• Application-related information you choose to submit or share.
• Support requests, reports and communications with our team.

2. Information collected automatically

We may collect IP address, device and browser information, session identifiers, timestamps, security events, pages viewed, interactions and approximate location derived from network information. We use cookies and similar technologies as described in our Cookie Policy.

3. How we use information

• Operate accounts, profiles, feeds, messaging and professional communities.
• Provide search, matching, recommendations and opportunity discovery.
• Process actions you request and show application or interaction history.
• Prevent fraud, spam, impersonation, account abuse and unsafe listings.
• Provide support, send service messages and enforce our Terms.
• Measure reliability and improve accessibility, performance and relevance.
• Comply with legal obligations and protect users or the public.

4. Profile visibility and professional interactions

Information added to a public profile or public post may be visible to other members and visitors. Messages and restricted content are shown according to the audience and privacy settings available in the service. Before posting, avoid including identity numbers, banking details, passwords or information you do not want others to copy or share.

5. Applications and employers

When you choose to apply, contact an organization or share a profile, relevant information may be provided to that employer, recruiter, organization or applicant-tracking provider. That recipient may become independently responsible for its use of the data. Review the recipient and destination before submitting an application.

6. Automated processing

We may use automated tools to rank search results, recommend opportunities, identify suspected abuse, organize profile data or assist support. These systems may use profile, activity and opportunity information. You should review automated suggestions; they do not guarantee suitability, eligibility or selection.

7. When information is shared

• With users and organizations according to your actions and visibility settings.
• With infrastructure, hosting, email, analytics, security and support providers that process data for us.
• When required by law or reasonably necessary to prevent harm, fraud or abuse.
• As part of a merger, financing, restructuring or transfer of the service, subject to appropriate safeguards.

We do not sell personal information for money.

8. Retention

We retain information while your account is active and as needed to provide the service. Some records may be kept longer for security, dispute resolution, fraud prevention, backups or legal compliance. When no longer needed, information is deleted or de-identified according to operationally reasonable schedules.

9. Security

We use technical and organizational safeguards such as encrypted connections, access controls, credential hashing, monitoring and backups. No online service is risk-free. Use a unique password, protect verification codes and report suspicious access promptly.

10. International processing

AIHeroEX Social serves an international community. Information may be processed in countries other than your own, where privacy laws may differ. We use reasonable contractual and technical measures appropriate to the service and the data involved.

11. Your choices and rights

Depending on your location, you may have rights to access, correct, export, restrict, object to or delete personal information. You can update many details in account settings. For a formal request, contact support from the email associated with your account. We may verify your identity before completing the request.

12. Younger users

The service is not directed to children under 16. People aged 16 or 17 should use the platform only where lawful and with any consent required in their country. If you believe a child provided information unlawfully, contact us.

13. Contact